Privacy Policy
Bat City Rentals LLC ("we," "us," or "our") operates the batcityrentals.com website and rental booking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Personal Information: Name, email, phone number, driver's license, address, insurance information, and payment details provided during booking.
Vehicle Data: Rental dates, vehicle selected, mileage, pickup and return details, and any incidents or damage reported.
Usage Data: Browser type, IP address, pages visited, time spent, and referral source via cookies and analytics.
Communication: Messages, support requests, and feedback you submit to us.
How We Use Your Information
- Process rental bookings and payments
- Communicate about your rental and account
- Verify identity and prevent fraud
- Comply with legal and regulatory requirements
- Improve our website and services
- Send marketing communications (with your consent)
Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or if you have privacy concerns, contact us at sales@batcityrentals.com.