At Bat City Rentals, we strive to provide a smooth and hassle-free rental experience. Please review our refund and cancellation policy below.
More than 48 hours before pickup: Full refund minus processing fees.
Less than 48 hours before pickup: 50% refund.
Same-day cancellations or no-shows: No refund.
Refunds will be processed within 7-10 business days to the original payment method.
No refunds will be provided for early vehicle returns.
Changes to your booking (dates, vehicle selection) are subject to availability and may incur additional charges.
For cancellation or refund inquiries, please contact us at: Bat City Rentals
5900 Balcones Drive Suite 100
Austin, TX 78731