Know the Rules Before You Book
Review mileage, insurance, deposit, delivery, cleaning, and payment policies before reserving your Austin rental.
Agreement Version 4.0 — Effective Date: July 14, 2026
Key Takeaways
Website Acceptance Notice
By reserving, accepting delivery of, signing for, or operating a vehicle provided by Bat City Rentals LLC, the renter acknowledges receiving these Terms and agrees that they are incorporated into the signed Rental Agreement. The signed Agreement and this page are intended to contain the same substantive terms. Rental-specific entries in the signed Agreement control for that rental.
Important: Section 17 explains roadside assistance and breakdown responsibilities. Section 23 contains binding arbitration, a jury-trial waiver, a class-action waiver, and a 30-day opt-out right.
1. Rental Information
The rental-specific information is completed in the signed Agreement or reservation record, including the renter, authorized drivers, vehicle, VIN, license plate, dates, rate, deposit, mileage, insurance selection, and any approved addendum.
- Security deposit: $300.00
- Mileage included: 200 miles per rental day
- Additional mileage: $0.38 per mile
- Optional insurance: $40.00 per day
- Fuel return fee: $25.00 plus fuel when applicable
2. Vehicle Condition & Inspection
Renter acknowledges inspection of the vehicle before the rental and accepts the vehicle in its present condition, except as documented on the Vehicle Inspection Report in Section 27. Before and after each rental, the vehicle undergoes a comprehensive inspection, including photographic documentation, which verifies the vehicle condition, mileage, and fuel level and becomes part of the permanent rental record. Renter agrees to return the vehicle in substantially the same condition, ordinary wear and tear excepted.
3. Authorized Drivers
Only drivers specifically listed on this Agreement are authorized to operate the vehicle. All operators must maintain a valid driver's license and satisfy all applicable legal and insurance requirements. Bat City Rentals LLC reserves the right to perform a background check on the primary renter and any additional drivers. Adding an authorized driver may be subject to a one-time fee or daily surcharge. Any operation by an unauthorized driver constitutes a material breach of this Agreement.
4. Insurance Requirements
Renter shall either: (A) maintain valid full-coverage automobile insurance extending to rental vehicles, with a deductible of no more than $500.00; or (B) purchase optional coverage offered by Bat City Rentals LLC. Proof of insurance may be required before vehicle release. For long-term rentals, Bat City Rentals LLC must be named as lienholder on Renter's insurance policy. Regardless of insurance selection, Renter remains financially responsible for deductibles, excluded losses, prohibited-use damages, administrative fees, and towing, storage, loss-of-use, diminished-value, roadside, or recovery charges when chargeable to Renter under this Agreement or applicable law.
5. Prohibited Uses
The vehicle cannot be used for rideshare (Uber, Lyft), commercial delivery (DoorDash, Grubhub), racing, off-road operation, or towing. Unauthorized drivers, use outside Texas, or operation under the influence are expressly prohibited.
The vehicle shall not be used for Uber, Lyft, DoorDash, Uber Eats, Grubhub, Instacart, Spark, Amazon Flex, or other commercial delivery or rideshare services; racing or speed contests; off-road operation; towing; illegal activity; transport of hazardous materials; operation under the influence of drugs or alcohol; operation by unauthorized drivers; operation outside the State of Texas without prior written approval; or operation outside the United States, including entry into Mexico. Violation of this Section constitutes a material breach and may void any optional coverage.
6. Accidents, Theft, and Damage
In the event of an accident, theft, or damage, Renter shall immediately contact law enforcement if required and obtain a police report; notify Bat City Rentals LLC; obtain names, addresses, insurance information, and witness information; and cooperate fully with insurance investigations. Renter may not authorize repairs without prior written approval from Bat City Rentals LLC, except for temporary emergency measures strictly necessary to protect occupants or prevent additional immediate damage. Renter must notify Bat City Rentals LLC as soon as safely possible. Failure to comply may constitute a material breach of this Agreement.
7. Damage Responsibility
Renter is responsible for damage sustained during the rental period when caused by Renter, an authorized or unauthorized driver, misuse, negligence, a prohibited use, or another breach of this Agreement. Chargeable losses may include damage to tires, wheels, rims, glass, body, mechanical components, and interior; lost keys; missing accessories; theft or vandalism losses; towing and storage fees; and reasonable administrative costs.
8. Loss of Use & Diminished Value
If the vehicle becomes unavailable because of damage chargeable to Renter, Renter agrees to pay reasonable loss-of-use damages for the time reasonably necessary to inspect and repair the vehicle, to the extent permitted by applicable law.
To the extent permitted by Texas law, Renter is also responsible for diminished value resulting from damage chargeable to Renter under this Agreement.
9. Mileage & Fuel Policy
| Mileage Item | Details |
|---|---|
| Daily Allowance | 200 miles per rental day |
| Overage Rate | $0.38 per mile |
| Fuel Return | Same level as pickup, or $25 + refueling cost |
10. Tolls, Tickets, and Fines
Renter is responsible for all tolls, parking citations, traffic citations, impound charges, towing fees, and storage fees incurred during or arising from the rental period. Bat City Rentals LLC may charge the payment method on file for such amounts, plus an administrative processing fee of $25.00 per occurrence.
11. Payment Authorization
Renter authorizes Bat City Rentals LLC to charge all payment methods provided for rental charges, extensions, mileage charges, fuel charges, damage claims, roadside assistance, towing, recovery, tolls, citations, cleaning fees, administrative fees, collection expenses, and other amounts lawfully owed under this Agreement.
12. Cleaning Fees & Smoking Policy
Smoking and vaping are strictly prohibited. Violations result in a $250 fee plus any additional cleaning costs.
| Cleaning Charge | Cost |
|---|---|
| Smoking/Vaping Fee | $250.00 |
| Excessive Cleaning | Up to $300.00 |
| Biohazard Cleanup | Actual documented cost |
13. Vehicle Delivery
If delivery service is selected, the delivery fee starts at $60.00 and covers drop-off and retrieval of the vehicle only. This fee does not include tolls, parking fees, or traffic or parking citations incurred during delivery or retrieval.
14. GPS Tracking & Remote Immobilization
Renter acknowledges that the vehicle is equipped with GPS tracking devices and telematics systems, which may be used for vehicle recovery, theft prevention, emergency location support, maintenance monitoring, mileage verification, and contract compliance.
Tampering with or disabling GPS equipment will result in a $150.00 fee.
The vehicle is also equipped with a remote tracking and immobilization system. The vehicle may be remotely immobilized for purposes of theft recovery, vehicle repossession, or upon any material breach of this Agreement. For safety, immobilization will only be initiated while the vehicle is stationary with the engine turned off, and never while the vehicle is in motion.
If the vehicle is not returned by the scheduled time and the payment method on file cannot be successfully charged, an additional rental day will be charged two (2) hours past the scheduled return time, and the vehicle may be subject to immediate remote immobilization. To reactivate the vehicle, Renter must settle all outstanding balances in full, plus a $25.00 reactivation fee. If physical recovery of the vehicle becomes necessary, Renter shall be responsible for all actual recovery costs, towing fees, and associated expenses.
15. Roadside Assistance & Breakdowns
16. Vehicle Recovery
If the vehicle is abandoned, unlawfully retained, or obtained by fraud, Bat City Rentals LLC may exercise all lawful recovery rights available under Texas law.
17. Indemnification & Liability Limits
Renter agrees to defend, indemnify, and hold harmless Bat City Rentals LLC from claims, losses, liabilities, damages, costs, and reasonable attorney fees arising from Renter's possession or operation of the vehicle, except to the extent caused by Bat City Rentals LLC's own unlawful conduct or as otherwise prohibited by applicable law.
To the maximum extent permitted by applicable law, Bat City Rentals LLC disclaims liability for indirect, incidental, special, or consequential damages arising from the use, unavailability, breakdown, or operation of a rental vehicle.
18. Deposit, Refunds & Collections
The security deposit ($300) may be applied by Bat City Rentals LLC to satisfy unpaid rental charges, damages, fuel costs, cleaning fees, tolls, citations, excess mileage, roadside or towing charges, missing equipment, or any other amount lawfully owed. Any remaining balance will be returned to the original form of payment within 5-10 business days.
Cancellation Policy
- 24+ hours before pickup: Full refund
- Less than 24 hours: One day rental charge at daily rate
- Specific policy displayed during booking and in signed Agreement
Collection & Interest
Unpaid amounts may be referred for collection and will accrue simple interest at the lesser of 18% per annum or the maximum lawful rate. Renter agrees to pay collection costs including agency fees, court costs, and attorney fees when recoverable by contract or law.
19. Electronic Communications & Signatures
By entering into this Agreement, Renter consents to receive communications from Bat City Rentals LLC by email, SMS, or phone. Electronic signatures and records shall be considered valid and enforceable.
20. Arbitration, Legal, & Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Texas.
21. Full Terms & Conditions
This Agreement incorporates by reference the complete Bat City Rentals LLC Terms & Conditions of Vehicle Rental set forth in this Agreement and available online at batcityrentals.com/rental-terms.html. The online version and signed version are intended to contain the same substantive terms.
22. Complete Schedule of Standard Fees
| Fee Item | Amount |
|---|---|
| Rental & Base Charges | |
| Security Deposit | $300.00 |
| Optional Insurance | $40.00 per day |
| Mileage & Fuel | |
| Mileage Included | 200 miles per rental day |
| Additional Mileage | $0.38 per mile |
| Refueling Service | $25.00 + fuel cost |
| Vehicle & Services | |
| Delivery Fee | $60.00 minimum |
| Additional Driver | Varies |
| Cleaning & Damage | |
| Smoking/Vaping Fee | $250.00 |
| Excessive Cleaning | Up to $300.00 |
| Biohazard Cleanup | Actual documented cost |
| GPS Tampering | $150.00 |
| Reactivation Fee (after immobilization) | $25.00 |
| Administrative Processing | $25.00 per occurrence |
| Roadside, towing, recovery, tires, wheels (when Renter responsible) | Actual documented cost |
23. Vehicle Inspection Report
The signed Agreement records mileage, fuel level, and damage notes at pickup and return. Photographs and related inspection records are incorporated into the permanent rental record.